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17 - RELEITURAS DE CARTAS DE AGENTES COMUNITÁRIOS DE SAÚDE SOBRE PROCESSOS FORMATIVOS: CRÍTICAS E REFLEXÕES

Doi: 10.47094/IVCOLUBRASC.2026/RS/17

PALAVRAS CHAVE: ESF. Formação em saúde. World café.

KEYWORDS: Family Health Strategy (ESF). Health training. World Café.

ABSTRACT:
Introduction: The Community Health Agent (CHA) undergoes professional training that still presents significant gaps, hindering the effective implementation of their professional practices within the Family Health Strategy (FHS). This training has largely fallen under the responsibility of municipalities and/or local health departments. This reality was brought to light by health professionals who revisited a series of letters during a "World Café" workshop. Objective: To report on reflections—drawn from narrative letters—shared by professionals and students from various fields regarding the training of CHAs and its impact on their practice. Methodology: An experience report based on a "World Café" workshop held during an international event in 2025 in Rio de Janeiro. The session was facilitated by three moderators who shared the original letters written by CHAs. The 18 participants rotated among "coffee tables" to re-examine the letters and develop analyses and reflections on their content. The activity consisted of three stages: a collective introduction of the participants; the presentation and analysis of the letters; and a final evaluation of the workshop. Results: Regarding the training processes described in the letters, there was a recurring sense of indignation among all participants concerning the persistent weaknesses and limitations inherent in these educational pathways. They unanimously echoed questions originally raised by the CHAs themselves: Why are these professionals integrated into the FHS without the proper and necessary training and qualification? Who benefits from the persistence of these training gaps? Aligning with the narratives found in the letters, the participants reaffirmed that the CHA workforce within the Unified Health System (SUS) must emerge from invisibility, and that their rights as professionals must be respected. The final evaluation of the workshop served as a unique moment to advocate for continuous, institutionalized training processes, aimed at fostering effective, high-quality professional practices among Community Health Agents (CHAs). Final Remarks: Through the re-examination of the letters, the workshop reinforced that the presence of CHAs within the Unified Health System (SUS) is indispensable; however, this presence must be made more visible through training processes that will, in turn, enhance the quality of care provided within the SUS.

Autores

  • Andressa Ambrosino Pinto

  • Donizete Vago Daher

  • Maria Helena Mendonça De Araújo

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