Publicar

CHATBOT CALENDAR: PROPOSTA DE UM SISTEMA AUTOMATIZADO DE AGENDAMENTO DE COMPROMISSOS PARA MICROEMPREENDEDORES E PROFISSIONAIS AUTÔNOMOS

Doi: 10.47094/IIICONACON.2025/RE/11

PALAVRAS CHAVE: Inteligência Artificial. Chatbot. Agendamento automatizado.

KEYWORDS: Artificial Intelligence. Chatbot. Automated Scheduling.

ABSTRACT:
OBJECTIVE
Proposal for an automated appointment scheduling system for micro-entrepreneurs and self-employed professionals, using a chatbot integrated with WhatsApp and Google Calendar. The central objective is to optimize communication between professionals and clients, automating the appointment scheduling and confirmation process, as well as providing an administrative panel that allows entrepreneurs to monitor their schedule, notifications, and performance indicators. Thus, the proposal seeks to offer an accessible, intuitive, and scalable solution that can be adapted to different service segments, contributing to increased productivity, customer loyalty, and management modernization.

Autores

  • Alexandre Rodizio Bento

  • Ariane de Souza Teixeira Santos

  • Eduardo Simas de Lima

  • Luiz Fernando Corcini

  • Nicolas Santana

  • Sabrinna de Souza Teixeira Santos

Download