Publicar

BOAS PRÁTICAS ESG APLICADAS À TRANSFORMAÇÃO DIGITAL NA ADMINISTRAÇÃO PÚBLICA: UMA REVISÃO DA LITERATURA

Doi: 10.47094/978-65-284-0269-4/148-157

PALAVRAS CHAVE: Transformação Digital. ESG Digital. Governo Digital.

KEYWORDS: Digital transformation. ESG. Public governance.

ABSTRACT:
The advancement of digital transformation in public administration requires the adoption of principles capable of guiding digital services in a sustainable, transparent, and inclusive manner, reinforcing the need to integrate ESG pillars into governmental modernization processes. In this context, this study aimed to conduct a literature review on the application of ESG in digital transformation, with a focus on identifying good practices reported in the analyzed articles and potentially applicable to the public sector. The review was based on 41 articles selected from the Scopus, SciELO, and Google Scholar databases, published between 2019 and 2025. The results highlight good practices associated with each ESG pillar, including governance actions related to transparency, interoperability, and data management; social initiatives linked to digital inclusion, accessibility, and user participation; and environmental practices addressing energy efficiency, carbon footprint measurement, and electronic waste management. As an emerging topic, the findings synthesize the available knowledge and offer consistent support for the development of public policies, the design of guidelines, and decision-making processes in public administration.

Autores

  • Camila da Silva Carvalho

  • Cristina Gomes de Souza

  • Marcelo Jasmim Meiriño

Download